Privacy Policy

Last updated: May 20, 2026

1. Introduction

The Fur is A Fly'n ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (furisaflyin.com) or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address.
• Pet Information: Breed, age, weight, medical history, and grooming preferences.
• Communication Data: Records of correspondence, including SMS messages, emails, and form submissions.
• Technical Data: IP address, browser type, and interaction with our website.

3. How We Use Your Information

We use your information for the following purposes:

• To schedule and manage grooming and boarding appointments.
• To communicate with you regarding your pet's care.
• To send appointment reminders and service updates via SMS, email, or phone.
• To respond to your inquiries and provide customer support.
• To improve our website and services.

4. SMS and A2P 10DLC Compliance

By providing your phone number, you consent to receive SMS messages from The Fur is A Fly'n regarding appointments, service updates, and marketing communications.

• Consent: We only send messages to individuals who have explicitly opted in.
• Opt-Out: You can opt-out of receiving SMS messages at any time by replying "STOP".
• Data Sharing: We do not share, sell, or rent your phone number or SMS opt-in data to third parties for marketing purposes.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (e.g., booking software).
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of The Fur is A Fly'n, our clients, or others.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt-out of certain communications.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: